Terms and Conditions

Terms & Conditions

General Terms & Conditions

When you place an order it must be done so in good faith and all orders are considered to be an engagement of a contract of sale with Jumbo Pets and you are agreeing to the following terms and conditions.

Prices

JumboPets reserves the right to change the price of products displayed on our website at any time. The price payable for the goods will be the price displayed on the date the goods are confirmed as ordered.

Currency

All prices on Jumbo Pets are shown in Australian dollars (AUD)

GST

A charge of 10% GST is included in the retail price and the shipping price shown.

Colours

The colours of products displayed on the Jumbo Pets website can vary slightly to the colours you can see on your computer screen.

Purchases

We retain the right to refuse any sale and do not guarantee to accept any offers you make for Purchases. We may refuse to do so in our absolute discretion without notice to you and without giving reason.

Services

Shipping & Returns

Premium Products, Genuine Care

We've sourced the best products available, from the leading producers and manufacturers, and placed them all in the one spot for your selection.

Useful & Relevant Information

Our dedicated team is passionate about pets and will endeavour to keep you informed of the latest and relevant news and information about your pets.

Our stock moves fast! - All our products are fresh and have long expiry dates for shipping.

Secure Online Shopping

By shopping online with Jumbo Pets you can be sure that your details are not compromised – we encrypt every transaction to the highest global standards.
This site is secured by Optimum SSL.

Reliable, On Time Delivery

Once you've placed your order, our team will handpick your order and arrange delivery of your goods right to your door. This is all backed up by our guarantee.

The information provided by the Jumbo Pets website must not be relied upon or regarded as a substitute for specific professional advice, veterinary advice or otherwise. We make no claim that the website is 100% accurate or suitable for an individual's unique circumstance and provide the website on the basis that all persons accessing the website responsibly assess the relevance and accuracy of its content.